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Terms of Service

The rules for creating a FamilyGPT parent account and using the service with your family.

Last updated: September 23, 2026

These Terms of Service ("Terms") govern your use of FamilyGPT. They apply to the parent account holder and, through that account, to the child profiles a parent creates. Please read them together with our Privacy Policy, which explains what information we collect and how we use it.

Agreement to These Terms

Acceptance

By creating a FamilyGPT account or using the service, you agree to these Terms of Service and to our Privacy Policy. If you do not agree, do not create an account or use the service.

Who May Create an Account

FamilyGPT parent accounts are for adults, parents or legal guardians who are creating and managing access for their own family. Children do not create their own accounts; a parent adds each child profile and issues that child a login code.

Parental Responsibility

Supervision

The parent who creates a family account is responsible for supervising their children's use of FamilyGPT, configuring content filters and usage limits, and reviewing flagged conversations.

Consent for Children

By adding a child profile, the parent represents that they are the parent or legal guardian of that child, or are otherwise authorized to consent on the child's behalf, and consent to FamilyGPT processing the child's information as described in the Privacy Policy.

Account Security

Parents are responsible for keeping their account password and their children's login codes confidential, and for all activity that occurs under their family account.

The Service and Its Limits

AI-Generated Responses

FamilyGPT uses third-party AI models, described in the Privacy Policy, to generate chat responses. Responses are generated automatically and may be inaccurate, incomplete, or unsuitable for a particular child. They are not professional, medical, legal, or safety advice.

Content Moderation Has Limits

FamilyGPT applies automated content moderation to messages and, where enabled, to uploaded images and files. Moderation is automated, depends on third-party provider availability, and can miss content. Flagged AI responses are reviewed after they are generated, not before delivery. Moderation reduces, but does not eliminate, the chance a child encounters unsuitable content.

No Guarantee of Safety

FamilyGPT does not guarantee that the service is free of errors, inappropriate content, or interruptions. Parents remain responsible for deciding whether and how their family uses the service and for reviewing their children's activity.

Subscriptions and Billing

Plans

FamilyGPT offers a free plan and paid subscription plans with additional features and higher usage limits, as described on the pricing page.

Payment Processing

Paid web subscriptions are billed through Stripe. Paid subscriptions purchased through a mobile app store are billed and managed by that platform (Apple or Google) under its own terms.

Cancellation

You can cancel a web subscription from your account settings or by contacting support; cancelling stops future billing but does not automatically refund past charges. Subscriptions purchased through an app store must be cancelled with that store, since deleting your FamilyGPT account does not cancel an app-store subscription.

Changes to Pricing or Plans

We may change plan features, limits, or pricing going forward. Material changes to a plan you are subscribed to will be described on the pricing page.

Acceptable Use

Prohibited Conduct

You may not use FamilyGPT to violate any law, to attempt to bypass content moderation or usage limits, to interfere with the service's operation or security, to access another family's account or data, or to submit content you do not have the right to share.

Enforcement

We may suspend or terminate accounts that violate these terms, that attempt to abuse or circumvent moderation and rate limits, or that pose a risk to the safety of children using the service.

Your Content

Ownership

You and your children retain ownership of the messages, images, and files you submit to FamilyGPT. You grant FamilyGPT a license to store, process, and transmit that content as needed to provide the service, as described in the Privacy Policy.

Your Responsibility for Content

You are responsible for the content your family submits and for ensuring you have the right to share any files or images you upload.

Suspension, Termination, and Deletion

By You

You can delete your account at any time from account settings. Account deletion removes the account-linked family, children's profiles, conversations, and memories from the application database, as described in the Privacy Policy. Separately stored diagnostic logs and uploaded files are not removed automatically.

By Us

We may suspend or terminate a family account for violating these terms, for fraudulent or abusive use, or where doing so is necessary to protect the safety of children on the platform.

Disclaimers and Limitation of Liability

As-Is Service

FamilyGPT is provided "as is" and "as available." We do not warrant that the service will be uninterrupted or error-free, and we make no legal-compliance or certification guarantee about the service.

Limitation of Liability

To the maximum extent permitted by law, FamilyGPT and its team are not liable for indirect, incidental, or consequential damages arising from your use of the service, including from AI-generated content or from content that moderation did not catch.

Changes to These Terms

Updates

We may update these Terms of Service from time to time. The "Last updated" date at the top of this page reflects the most recent revision. Continued use of FamilyGPT after a change means you accept the updated terms.

Contact Us

Questions About These Terms

If you have questions about these Terms of Service, contact us at support@familygpt.chat.

Privacy Questions

For questions about how we handle your family's data, see our Privacy Policy or contact privacy@familygpt.chat.

Questions About These Terms?

We're here to help. Reach out to our team with any questions about your account or these terms.