FamilyGPT ("we," "our," or "us") operates the FamilyGPT application and website. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service. We are committed to protecting the privacy of all our users, especially children.
When you create an account, we collect your name, email address, and password (stored securely using industry-standard hashing). We use this to authenticate you and manage your family account.
Parents provide their children's first name, age, and optional interests when adding them to the platform. Children authenticate using simple login codes — no email or password is required from children.
We store conversation messages between children and the AI assistant. This data is used to provide the chat service, enable parental monitoring, and improve response quality through memory features.
We collect basic usage information such as message counts, session activity, and feature usage to enforce usage limits and improve our service.
We use your data to provide AI chat services tailored to your child's age and your family's values, enforce content moderation, and enable parental controls.
All messages are processed through our content moderation system to ensure age-appropriate interactions. Flagged content is stored for parental review.
With parental consent, we extract and store key facts from conversations (interests, preferences, learning style) to personalize the AI's responses for each child.
We may send you email notifications about flagged content, account security, or important service updates. You can control notification preferences in your settings.
FamilyGPT is designed for use by children under the direct supervision and consent of their parents or legal guardians. Only parents can create accounts and add children to the platform.
We collect only the minimum information necessary to provide our service. Children do not provide email addresses, phone numbers, or other personal contact information.
We do not use children's data for advertising purposes. We do not serve ads to children. We do not build advertising profiles based on children's activity.
Parents have full visibility into their children's conversations, can review flagged content, manage content filters, and delete their children's data at any time.
All data is transmitted over HTTPS/TLS encryption. Passwords are hashed using industry-standard algorithms. Sensitive tokens are hashed before storage.
Our application and database are hosted on secure cloud infrastructure with industry-standard security practices, access controls, and monitoring.
Access to user data is strictly limited. Parents can only access their own family's data. Children can only access their own conversations.
We will never sell, rent, or trade your personal information or your children's data to third parties for marketing or advertising purposes.
Chat messages are sent to our AI provider (Azure OpenAI) for processing. This data is used solely to generate responses and is subject to our provider's enterprise data protection agreements.
Messages may be processed by moderation services to ensure safety. This processing is automated and used solely for content safety purposes.
We may disclose information if required by law, court order, or to protect the safety of our users, particularly children.
Parents can review all conversation history, flagged content, and stored memories for their children through the parent dashboard.
Parents control content filter strictness, blocked categories, custom blocked words, and daily usage limits.
Parents can update their children's profiles, clear conversation memories, and modify family values and guidelines at any time.
Parents can request complete deletion of their family's data by contacting us at privacy@familygpt.chat. We will process deletion requests within 30 days.
We retain your data for as long as your account is active and as needed to provide our services.
When you delete your account, we will delete all associated data, including children's profiles, conversations, and memories within 30 days.
Deleted data may persist in encrypted backups for up to 90 days before being permanently removed.
If you have questions about this privacy policy or our data practices, please contact us at privacy@familygpt.chat.
To request access to, correction of, or deletion of your data, email us at privacy@familygpt.chat with your account email address.
We may update this privacy policy from time to time. We will notify registered users of material changes via email. The "Last Updated" date at the top of this page indicates the most recent revision.